SHIPPING AND RETURNS

DELIVERY OPTIONS:

We use mostly UPS and FedEx, to deliver goods from EtherWAN to all over the US, in the quickest time, depending on the size and weight of the package. 

SHIPPING COSTS:

Shipping costs will depend on the size and weight of the product. Specific costs associated will be selected at check-out when choosing the shipping options. 

ESTIMATED TIME OF ARRIVAL:

Please see below for information on when you will receive your order:

Delivery Type	Order placed before 2:00 p.m. PST	Order placed after 2:00 p.m. PST
Ground Shipping	3-5 business days	4-7 business days
2-day	2 business days	3 business days
Overnight	Following business day	2 business days

 

TRACKING:

All of our delivery options are trackable. Once your order has left our warehouse, you will receive an email notification with a link to your tracking information for your parcel. You can also find shipping and tracking information for your orders under ‘My Orders’.

SHIPPING RESTRICTIONS:

We do not ship to P.O. Boxes or internationally. For international orders, please visit Where to Buy.

RETURN POLICY:

We accept unopened returns within 30 days of your order’s delivery for a 100% refund. Please allow 10 business days for a return or exchange to be processed once it arrives at our logistics center.

ORDER CANCELLATIONS:

Any orders cancelled prior to shipment may be charged a cancellation based on EtherWAN’s inventory carrying costs, the likelihood of EtherWAN quickly selling products to other buyers and the related out-of-pocket costs and administrative costs. Orders placed after the product(s) have been shipped are unable to be canceled.